Returns & Exchanges
At Savoir Faire Fragrances, we want you to be completely satisfied with your signature scent; therefore, we offer a 30-day return window for items in their original, unopened packaging. Please note that for hygiene and safety reasons, used or opened fragrance bottles cannot be returned.
Return Process
- 1.Initiate Your Request
Contact our concierge team via the portal with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA).
- 2.Prepare the Parcel
Carefully pack the unopened fragrance in its original designer box and shipping carton to ensure the glass remains protected during transit.
- 3.Ship the Item
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location, keeping a copy of your tracking receipt.
- 4.Quality Inspection & Refund
Once our warehouse verifies the item's condition, we will issue a full refund to your original payment method within 5 to 7 business days.